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Tuesday, March 4, 2014

AWS Account on Hold: Response Required

9:59 AM
Greetings from Amazon Web Services,

We were unable to validate important details about your Amazon Web Services (AWS) account. Your AWS account has been placed on hold pending additional verification.
You will not be able to log in to your Amazon.com or the AWS portal. If you do not respond within 5 days of this email (by Sunday, March 9, 2014),
your AWS account will be suspended and you will no longer be able to access AWS services.

To avoid suspension, please fax us a copy of a current bill (utility bill, phone bill or similar).
As an alternative, you can fax us a copy of your national ID (both sides). The faxed statement should include the following information:

- Subject: "Attention to Amazon Web Services"
- The name on the AWS account
- The billing address on the AWS account
- The email address associated with your AWS account

Additionally, we are always interested in learning more about our customers and how they use Amazon Web Services.
As such, we request that you also provide us with the following information:

- Name of the business
- Business phone number
- The url for your website (if applicable)
- A contact phone number where you can be reached should we need additional information
- Potential business/personal expectations for using Amazon Web Services

Our fax number is +1-206-266-2752. If you have any questions, you can contact us at aws-verification@amazon.com.
We apologize for any inconvenience this may have caused you and appreciate your patience with our security measures.

Thank you for your immediate attention to this matter.

Sincerely,
Amazon Web Services

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